Sales

Quotations, sales orders, delivery, and customer billing.

Overview

This guide covers sales workflows in EGKits SaaS V10. Follow the sections below for setup, daily operations, and troubleshooting.

Quotation workflow

Configure Quotation workflow according to your operational policies. Validate outputs with a pilot user group before enabling production approvals.

Sales orders

Configure Sales orders according to your operational policies. Validate outputs with a pilot user group before enabling production approvals.

Delivery and billing

Configure Delivery and billing according to your operational policies. Validate outputs with a pilot user group before enabling production approvals.

Returns

Configure Returns according to your operational policies. Validate outputs with a pilot user group before enabling production approvals.

Troubleshooting

Issue Resolution
Missing menu item Verify module is enabled and role permissions are assigned
Validation error Check required master data and fiscal period status
Integration failure Review API credentials and endpoint version

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