Mail

Mailbox connectivity, templates, contact directory, and business communication.

Contact and subscription statuses are documented in Mail Document Flow. Campaign send lifecycles: Newsletter Document Flow. Hub: Target Document Flow.

#Overview

Connect mailboxes, manage templates, and work from Compose, Contact Directory, and Dashboard.

#Mailbox setup

Configure accounts and folders according to your operational policies. Validate with a pilot group before production.

#Templates

Maintain message templates and versions used by Compose and campaigns.

#Contacts & subscriptions

Directory status uses EmailContactStatus and per-channel ContactSubscriptionStatus (Active, Unsubscribed, Bounced, …). See the Mail document-flow guide.

#Diagnostics

Review send/outbox failures and bounce classifications from mail diagnostics surfaces.

#Troubleshooting

#Related guides

• Mail Document Flow
• Newsletter Document Flow
• Target Document Flow